Frequently Asked Questions

When exactly will my landscape job begin?

This is very hard to predict due to weather and unknown variables of our business. You will always be given our best guess, and updated throughout the entire process.

When will my design and estimate be completed?

Generally, within 5-10 business days. During peak season March – July this can be as long as 2 weeks.

How long will it take to begin my landscape job once I approve the design?

3-5 weeks during the months of April-June. However, timeframes do vary, so estimates and start dates could potentially be much sooner!

Once my design is approved, am I able to make changes?

Yes, changes can usually be made up to 10 days after receiving your estimate. If it is a detailed change, we will need time to re-estimate.

When is payment due?

Promptly upon completion after you have inspected the final work. Your invoice will be sent via email or mail if you prefer, within 1-5 days after completion. There will be a 4% charge on credit card payments.

*Please note that larger jobs may require a down payment. This will be discussed during your consultation.*

What is the plant warranty?

1 year on shrubs and trees. No warranty on perennials.

Do we install landscape lights and irrigation systems within the landscape beds?

Absolutely!

What is the easiest way to contact us?

By email, greenhousedogs@gmail.com or by calling 812-477-2869 x102. During busy months, we are rarely in the office, if leaving a voicemail, please expect a 24-72 hour response. Email is the best way to contact us.

When is the best time to plant?

Any month if you are willing to water. Early spring and late fall is always best, but you will still need to water, just not as much.

How much do I need to water?

June-Oct 1st, a slow soaking whether it rains or not, every 7 days for 30-45 minutes. This is for the 1st year only. The water needs to make it into the root zone, 4”-12” below grade. When watering the foliage, low pressure, slow soaking is a must. 

When is the best time to plant?

Any month if you are willing to water. Early spring and late fall is always best, but you will still need to water, just not as much.